Prices: Prices are as set out on the website and include VAT at the current UK rate.

Delivery costs:

The price for standard postage and packaging for all EU orders is 3.50€.

Purchases to the Rest of Europe will be charged 6€

Purchases to the Rest of the World will be charged 8.90€.

For Express Delivery within the EU it is 14.95€, this is a 24 or 48 hour service dependent on your location. A signature will be required on receipt.

Delivery times: Most orders are dispatched within 24 hours (dependent on payment method) and can take up to 5 working days to arrive.

• Orders up to 59.99€ will be sent using first class post.
• Orders between 60€ and 120€ will be sent using a tracked service and will require a signature.
• Orders over 120€ will be sent using a courier service and will require a signature and should arrive within 2 working days.

Returns: We are happy to accept returns on all damaged items or mis-shipments. A copy of the original invoice must be accompanied with your return. Please contact us prior to sending back any items so that we can deal with your query as swiftly as possible.  In cases where the item is not to your expectations or you change your mind, please contact us within seven days of receipt. 

Contact us: Your questions, comments and feedback are very important to us. For the fastest response to your questions please email us at info@i-beads.eu including your order number if applicable.

We reserve the right to amend these terms & conditions without prior notice. These terms do not affect your statutory rights.